Privacy policy

 

Dessert Holdings and Subsidiary Companies

Last Updated: September 10, 2025

Information We Collect

We collect personal information when you interact with Dessert Holdings and our subsidiary companies (Steven Charles, The Original Cakerie, Lawler's Desserts, Dianne's Fine Desserts, Kenny's Great Pies, Willamette Valley Pie, and Atlanta Cheesecake Company) through our websites, orders, communications, and business relationships.

Information you provide directly:

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Contact information (name, email, phone, address)
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Order details and payment information
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Account credentials and preferences
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Business information for commercial customers
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Employment application materials
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Communications with customer service

Information we collect automatically:

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Website usage data and analytics
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Device information and IP addresses
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Cookies and tracking technologies
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Location data based on IP address

Information from third parties:

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Business partners and distributors
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Credit reporting agencies
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Public databases and directories

How We Use Your Information

We use your personal information to:

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Process orders and provide customer service
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Ensure food safety and regulatory compliance
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Conduct product recalls and safety notifications
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Manage business relationships with customers, vendors, and suppliers
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Send marketing communications (with your consent)
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Comply with legal obligations including FDA, CFIA, and USDA requirements
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Prevent fraud and protect our business interests

Information Sharing

We share personal information with:

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Service providers who help us operate our business (payment processors, shipping companies, technology providers)
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Subsidiary companies within the Dessert Holdings family for unified operations
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Regulatory authorities when required by law (FDA, CFIA, USDA, tax authorities)
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Business transaction parties in connection with mergers, acquisitions, or financing
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Legal purposes to comply with court orders, protect our rights, or prevent fraud
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We do not sell your personal information to third parties.

Your Privacy Rights

Depending on your location, you may have rights to:

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Access your personal information
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Correct inaccurate information
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Delete your personal information
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Opt-out of marketing communications
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Object to certain processing activities

To exercise your rights: Contact us at legal@dessertholdings.com.

Data Retention

We retain personal information as long as necessary for business purposes and legal compliance, typically:

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Customer data: 7 years after account closure
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Transaction records: 7 years for tax compliance
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Food safety data: Minimum 2 years per FDA requirements
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Employee records: 7 years after employment ends

Cookies and Tracking

We use cookies and similar technologies for:

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Essential website functionality
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Analytics and performance monitoring
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Marketing and advertising
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User preferences and customization

You can manage cookie preferences through your browser settings or our cookie preference center.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.

International Transfers

We may transfer personal information outside your country of residence with appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will post changes on our website and notify you of material changes.

Contact Us

Dessert Holdings Privacy Officer 30 East 7th St., Suite 2600 St. Paul, MN 55101 Email: legal@dessertholdings.com

For privacy requests or questions, contact us using the information above. We will respond within 30 days.